Direct debit
With direct debit your bill pays itself on the due date, straight from your account: no queuing, and nothing to remember. You set it up at your bank, with the codes printed on your bill.
How to set it up
Two steps, once and for all
You set up direct debit at your bank, not with us. This is not something we decided. We take part in the banking service SEDA Avanzato. Under it, your own bank collects and keeps the authorisation to take the money — the “mandate”. Your bank then tells us that the direct debit is active. Even if you asked us to, we could not register it for you. The upside: the mandate stays where you keep your account. You move it or cancel it from the same place, whenever you like.
1. Find the codes on your bill
On your bill, in the box with the notes, there are the codes headed Codici per addebito bancario SDD CORE RECURRENT. They identify L.I.R.A. and your mandate. Not sure where to look? The guide to your bill shows you where.
2. Ask your bank to set it up
Go to your branch or use your online banking, and ask for direct debit to be set up with those codes. It is the bank that registers the mandate and tells us. From then on every bill is paid automatically on the due date. Any fees depend on your bank.
Have you just been through a change of account holder? Direct debit does not start along with it. Ask your bank for it when you receive the first bill in your name.
Changing bank, or cancelling
If you change account, or want the payment slip back
Direct debit can be moved to another account, or cancelled, at any time: you sort it out directly with your bank.
To change bank
- Cancel the active mandate at your old bank.
- Give your new bank the creditor identifier (CID) IT06ZZZ0000000692690373, the mandate type CORE and the sequence RCUR (recurring).
- Add the mandate ID (ID mandato) shown on your latest bill.
To cancel
Ask your bank to cancel the mandate. From the next bill on, you go back to paying with the payment slip, or with one of the other ways to pay.
If you close your account with us, remember to cancel the direct debit as well: it does not happen by itself.
If anything is unclear, write to us at info@lirabo.com or call us on 051 226693 — we answer in Italian.
Find out more
Bills and payments, with no surprises
Ways to pay
CBILL, the payment slip, bank transfer and partner payment points: all the ways to pay your bill.
See every way to payGuide to your bill
Where to find the SDD codes and what every box on the bill means, on a sample document.
Read the guideForms
Change of account holder, new accounts, closing an account and the other forms to download. You do not need one for direct debit: you ask your bank for that.
Go to the forms